Get Even Closer to the Arts: Jobs at CAPA

It takes a lot of behind-the-scenes effort to bring quality entertainment to Columbus. CAPA is a great opportunity to go beyond the stage and learn about the arts from the inside out.

CAPA is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.


Employer Assigned Department Head (EADH)

Job Summary – The Columbus Association for the Performing Arts seeks a part-time Employer Assigned Department Head (EADH) to support stage operations at CAPA facilities as assigned. The EADH will serve as First Department Head called after the Head Carpenter. When the Head Carpenter is absent, the EADH will serve as Head Carpenter in the assigned CAPA venue. This position will average 20 hours/week for 30 weeks of the year.

Responsibilities:
Non-performance responsibilities:

  • Maintains CAPA stage equipment
  • Receives deliveries related to stage
  • Works with user groups to prepare for upcoming events, including appropriate staffing levels, work hours, and equipment needs
  • Works with staff to establish and implement Facility Fund budget
  • Prepares, approves, and submits payroll for stagehands when serving as Head Carpenter
  • Provides positive working relationships with users and building staff

Event responsibilities:

  • Works with Head Carpenter to support stage operations
  • Maintains safe working enviornment for staff and users, including adhering to safety rules from management and regulatory agencies
  • Provides stage personnel and equipment cost to CAPA staff for show settlement

Requirements:

  • High School Diploma/GED Equivalent
  • Experience directing stage personnel and working knowledge of stage rigging
  • Well-rounded understanding of carpentry, electrics, and sound to be able to moitor all facets of event production
  • Member in good standing of IASTE Local 12
  • Availability to work evenings and weekends when theatre activity requires

Knowledge, Skills and Abilities:

  • Ability to frequently lift up to 25 lbs., occasionally lifting p to 50 lbs.
  • Ability to climb and be comfortable in high places
  • Ability to problem solve, including diplomatic resolution of situations that sometimes arise for the users of the theatre.

To Apply: Email your completed application to hr@capa.com


Director of Operations - Floating


Job Summary: The Columbus Association for the Performing Arts seeks a Director of Operations - Floating to be responsible for all facets of theater operations at assigned performances and events. This position will fill in as needed at the Ohio, Palace, Southern, and Riffe theatres, performing the full spectrum of Director of Operations duties in absence of the otherwise assigned director. This includes being the go-to person for front of house operating activities, coordination with other departments, and ensuring the highest level of patron experience. This position will also assist with the planning, management and execution of Festival Latino annually in August.

Responsibilities:
Non-performance responsibilities:

  • Oversees the set-up needs for theatres and pavilion
  • Supports maintenance and cleaning operations at the theatres
  • Coordinates activities with the custodial and security desk personnel
  • Receives deliveries-cleaning supplies, programs, mail, etc.
  • Works with user groups to prepare for upcoming events
  • Assists with the planning, management and execution of Festival Latino annually

Performance responsibilities:

  • Ensures all essential information needed to successfully manage assigned performance or event is communicated from the theaters otherwise assigned Director of Operations
  • Oversees all Front of House operations
  • Prepares theatre for event
  • Works with Stage Manager and artist management to coordinate performance
  • Works with the Managing Usher on preparing volunteers for event, including preparing Information Sheet for each event
  • Works with box office staff on seating issues
  • Works with security to provide a safe environment for all guests and staff
  • Performs proper checks for both opening and closing the theatre
  • Prepares house report

Requirements:

  • Bachelor's degree in Arts Management, Hospitality, or similar field is preferred, or an equivalent combination of education/work experience
  • 3-5 years' experience working with the general public; 1-3 years' experience in theater management preferred
  • Requires flexibility of schedule to accommodate needs of the organizations that often include weekend and evening events

Knowledge, Skills, and Abilities:

  • Ability to problem solve, including diplomatic resolution of situations that sometimes arise for the public users of the theatre
  • Strong internal and external customer service skills
  • Ability to work well with the general public and user groups
  • Working knowledge of HVAC system and general maintenance
  • Ability to perform moderate lifting, standing, bending and kneeling
  • Ability to climb stairs repeatedly throughout course of performance and/or work day

To Apply: Email resume, cover letter and salary requirements to hr@capa.com


Chief Operating Officer (COO)


Job Summary: The Columbus Association for the Performing Arts seeks a Chief Operating Officer (COO) to serve as an integral member of the senior management team. The COO will be responsible for overseeing CAPA's business operations and contributing to the development of the organization's strategic goals. This position provides the leadership, management and vision necessary to ensure that the company has the proper processes, technology, and people in place to position CAPA to meet operational objectives.

The COO will report to and work closely with CAPA's President & CEO to advance the organization's strategic goals. Additionally, the COO will act on behalf of CAPA's President & CEO in appropriate situations as dictated by the President & CEO.

Responsibilities:

  • Provides executive leadership to CAPA and the shared services organizations as directed by CAPA's President & CEO.
  • Reports to the board of trustees and various board committees on a regular basis, with an emphasis on operational aspects of each respective organization.
  • Oversees a variety of projects that will improve CAPA's business operations through improvements in technology, processes, and staffing. Delivers projects on-time and on-budget.
  • Reviews opportunities for business development with the President of CAPA. Evaluates operational and financial impact of new projects and initiatives.
  • Responsible for resource management, ensuring resources are allocated in a manner that supports the achievement of short and long term goals, including financial resources, physical resources, human resources, and IT resources.
  • Strategizes, collaborates, and advises the leaders of CAPA's shared services organizations to support them in meeting their organizational goals.
  • Ensures coordination of activities and objectives between all functional areas, including Marketing, Fundraising, Programming, Operations, Accounting, and Ticketing.
  • Oversees and directs policies and procedures related to CAPA's operations and leads efforts for process improvement and performance enhancement throughout the organization.
  • Analyzes operations to evaluate performance of CAPA and its staff in meeting objectives and determines areas of potential cost reduction, program improvement, or policy change.
  • Implements systems to improve CAPA's operations and provides successful integration of company-wide activities.
  • Identifies and leverages cross-organizational strengths to take advantage of new opportunities and/or to address organizational challenges.
  • Encourages and creates collaboration between functional departments that improves CAPA's business operations.


Requirements:

  • Undergraduate degree in Arts Administration, Business Administration, or a related field is required, with Master's Degree preferred
  • Minimum 10 years' experience in senior level administration, with 5 years' experience in non-profit management capacity preferred
  • Familiarity/experience with a variety of non-profit functions (marketing, fundraising, accounting, ticketing, HR, and IT) is preferred
  • Significant team-building and supervisory experience in non-profit environment, preferably working within dynamic cultural organizations
  • Significant experience working with external boards and committees


Knowledge, Skills and Abilities:

  • Ability to think strategically
  • Ability to understand financial statements
  • including standard budget reports
  • Outstanding written and verbal communication
  • skills; highest level presentation, negotiation, project management, and problem-solving skills required
  • Excellent planning, financial management, and organizational skills
  • Collaborative management style
  • Demonstrated passion for the performing arts


To Apply: Email resume, cover letter and salary requirements to hr@capa.com


Vice President of Development


Job Summary: The Columbus Association for the Performing Arts seeks a Vice President of Development to develop and implement approaches to meet annual fundraising goals, achieve strategic priorities, and fulfill the long-term organizational vision of CAPA and its shared services organizations alongside the President and CEO. This position is responsible for the planning, management and oversight of fundraising programs for CAPA, CATCO, Opera Columbus, the Drexel Theatre, the McCoy Center for the Arts, and the Lincoln Theater. This position also provides leadership and oversight to two Directors of Development, and ensures that directors are meeting revenue and engagement goals for their assigned companies.

The Vice President of Development is a key member of the leadership team, and collaborates with the President and CEO in developing the Board of Trustees and advancing donor engagement and community partnerships.

Responsibilities:

  • Collaborates with the President and CEO to plan and implement a development strategy that is aligned with CAPA’s mission and long-term vision.
  • Assists in development of board of trustees, board committees, board nominations, and other board duties as assigned by the President.
  • Works with the President and CEO on the planning and implementation of a capital campaign in support of capital expansion projects.
  • Oversees and manages the fundraising programs for CAPA, CATCO, Opera Columbus, the Drexel Theatre, the McCoy Center for the Arts, and the Lincoln Theater.
  • Responsible for the equitable allocation of fundraising resources among all organizations to ensure fairness and to avoid conflicts of interest between companies.
  • Provides leadership to two Directors of Development, ensuring revenue goals are achieved for assigned companies with regards to annual fund giving, fundraising events, major gifts, grants, institutional giving, sponsorship and endowment.
  • Ensures donor prospecting, donor records, and donor recognition programs are effectively aligned to support organizational objectives.
  • Oversees grants programs, including direct supervision of Grants Manager who provides prospect research and proposal generation.
  • Provides leadership to CAPA’s Inclusion and Community Development Manager and supports CAPA’s diversity and inclusion initiatives.
  • Attends and advocates for CAPA at development functions, receptions, and performances.
  • Works closely with Executive, Operations, Communications, Marketing and Ticket/Box Office departments in planning and coordination of related activities.


Requirements:

  • Bachelor's degree in Marketing, Communication, Business or related discipline; Master's degree preferred
  • Minimum of 10 years' experience in nonprofit fundraising, including experience managing capital campaigns
  • A demonstrated track record of accomplishment as a successful front-line principal/major gift fundraiser, including the identification, solicitation, and stewardship of high-capacity donors
  • Direct experience working in close partnership with senior leadership and board of trustees on major philanthropic initiatives
  • Proficiency in computers and experience with fundraising databases
  • Requires schedule flexibility to accommodate needs of the organization


Knowledge, Skills, and Abilities:

  • Strategic mind and ability to see the "big picture"
  • Knowledge of fundraising fundamentals and comprehensive campaign management, soliciting and closing major gifts from individuals and businesses, designing and overseeing annual fund campaigns, and experience with planned giving and capital campaigns
  • Ability to construct and manage high-performing teams by setting challenging goals, motivating others to excel, and providing mentorship and support
  • Excellent organizational and problem-solving skills, the ability to prioritize urgent or last-minute requests, and a willingness to assist when the need arises
  • Excellent written, oral and interpersonal communication skills; Must be an enthusiastic communicator with the ability to motivate and inspire others
  • Ability to be a passionate advocate for the arts


To Apply: Email resume, cover letter and salary requirements to hr@capa.com


Ticket Center Associate

Job Summary: The Columbus Association for the Performing Arts (CAPA) seeks a part-time Ticket Center Associate to be responsible for site supervision and selling tickets over the counter and by phone for ticketed events at the CAPA Theatres and for Ticketmaster outlet events.

Responsibilities:

  • Sell tickets by phone and over the counter
  • Provide box office support and ticket sales night of show
  • Balance individual operating codes daily
  • Balance all ticket office codes at the end of each business day on a rotatibng basis
  • Gather and organize "will call" for distribution during night of show
  • Responsible for following best practices for customer service and for ticket purchasers from initial purchase through night of show ticketing functions
  • Adhere to CAPA's cash management procedures
  • Proide information such as show running time, directions, parking, and seating guidance as requested by customers
  • Sell and provide information on season subscriptions for a variety of organizations and potentially oversee subscription sales for one or more of those organizations.

Requirements:

  • High School Diploma/GED Equivalent
  • Prior experience working with the public in a sales capacity
  • Prior ticket office experience is preferred

Knowledge, Skills & Abilities:

  • Ability to work evenings and weekends
  • Basic computer knowledge and skills
  • Excellent phone and verbal communication skills
  • Ability to work closely with others and have patience with all customers and staff
  • Accuracy and efficiency in handling money
  • Ability to commute to the various theatres managed by CAPA.

To Apply: Email resume and cover letter to hr@capa.com

 


Digital Marketing Intern


Internship Summary: CAPA seeks a high energy, motivated professional to join its marketing team as a Digital Marketing Intern. The ideal candidate is passionate about advancing performing arts and has a desire to work with traditional and digital marketing. This is an unpaid internship with a time commitment of October – January.

Responsibilities:

  • Assists with social media channels – creating content and engaging with current audience.
  • Assists with content creation, including website, email and social media.
  • Assists with email marketing campaigns
  • Assists with video shoots (setting up lights, sound equipment, etc.) and editing (logging and organizing footage, cutting interviews, etc.)
  • Organizes digital content (reviews, articles, videos) for CAPA's archives.
  • Creates blog updates and assists with tracking blog traffic.
  • Evaluates large data sets to identify trends and make recommendations for improvement
  • Provides occasional assistance with CAPA events
  • Works with all members of the CAPA Marketing team to resolve problems


Requirements:

  • Passionate about the arts
  • Experience working with various social media channels including Facebook, Twitter, and Instagram
  • Basic experience with HTML, Google Analytics, DSLR cameras, and video editing software
  • Available to work occasional evenings and weekends
  • Must have reliable transportation and own a smart phone


Knowledge, Skills and Abilities:

  • Ability to prioritize and multi-task on a day-to-day basis
  • Time management skills and the ability to effectively meet deadlines
  • Strong communication and critical thinking skills
  • Attention to detail


To Apply: Please email your resume and cover letter to jnodjak@capa.com