Frequently Asked Questions

Q: What does "CAPA" stand for?
A: "CAPA" is the acronym for The Columbus Association for the Performing Arts. By clicking here, you can learn more about the history and mission of CAPA.

Q: Why aren’t my seat numbers consecutive?
A: Don’t worry, your seats are together. The seat numbers in our houses are done "European" style; that means that the outer sections do not have seats numbers that are in numerical order. Most venues’ seating is numbered, as theatre seating often is, with the odd-numbered seats on the left side of the house, and the even-numbered seats on the right.

Q: Why can’t I find an event that I know is playing at one of CAPA’s venues?
A: Because many other organizations rent the theatres from us, a variety of non-CAPA presented events can also be found in our venues. Most of these event listings can now be found here. For further information, you can also visit the artist’s or organization’s site.

Q: I want to bring a large group, can I get any deals?
A: For information on bringing a group, please click here or call CAPA’s Group Sales Manager, JoLane Campbell, at (614) 719-6900.

Q: What should I wear to the theatre?
A: Since the types of shows vary greatly, CAPA venues do not have a dress code. While many patrons prefer to wear suits and dresses, others dress more casually.

Q: Can I take a tour of one of the theatres?
A: Tours are offered periodically throughout the year. Tours are typically reserved for groups, but occasionally we do offer tours that are open to individuals. We will announce the dates of those tours as they become available.

Q: Where can I park when I come to the theatre?
A: Convenient parking is different for each of our venues. Please choose your venue by clicking here and follow the link to Map, Directions & Parking.

Q: I need to stay at a hotel; can you recommend one close to the theatre?
A: There are several hotels within a few minutes of CAPA venues. And since we have several venues around Columbus go to the venue page, the one you will be visiting, to see which hotels are most convenient for you by clicking here.

Q: Where can I eat before or after a show?
A: There are many restaurants located near CAPA venues and some offer discounts or specials when you show a ticket stub from a CAPA event -- call the individual restaurant for more information. Click here to see our Restaurant Guide.

Q: Can I bring a camera, video camera or video phone to the show?
A: Most performers and shows do not allow any duplication of their performances; therefore cameras and visual and audio recorders are prohibited in all CAPA venues. View a full list of prohibited items here.

Q: Do I have to buy a ticket for my small child even though he/she is sitting on my lap?
A: Children under two years old are generally not permitted in the theaters. At designated performances, children of all ages are permitted. However, everyone regardless of age must have a ticket. All children must be seated with an adult. Any person disrupting a performance or inhibiting the enjoyment of an event for guests may be removed from the theater without refund.

Q: What time do theater doors open for a performance?
A: The doors to the theater lobbies typically open 1 hour prior to curtain. However, presenters may open the auditorium doors at their discretion.

Q: What is CAPA's Safety and Bag Policy?
A: Beginning on February 1, 2018, CAPA will implement new event security measures in all our venues to better ensure the safety of our patrons, volunteers, and staff. The full policy can be read here.

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