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Employment Opportunities

Get Even Closer to the Arts: Jobs at CAPA

It takes a lot of behind-the-scenes effort to bring quality entertainment to Columbus. Working at CAPA is a great opportunity to go beyond the stage and learn about the arts from the inside out.

CAPA is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

House Manager

Job Summary: The Columbus Association for the Performing Arts (CAPA) seeks part-time House Managers to perform a wide variety of duties to ensure guest, volunteer and staff comfort, safety, and satisfaction during events at our various theatres.

Responsibilities:

  • Opens and prepares building for an event
  • Implements late seating policies and additional requirements as a performance may dictate
  • Coordinates activities of all front of house volunteer personnel
  • Oversees the seating of guests and resolves any related problems or concerns in a prompt and courteous fashion
  • Provides assistance with all special needs requests
  • Occasionally assists with souvenir sales personnel
  • Monitors auditorium temperature and in some cases sound level
  • Handles additional venue specific tasks
  • Secures building at the conclusion of events
  • Maintains the cleanliness of the building perimeter
  • Occasionally cleans up after ill patrons
  • Maintains and checks restrooms between Intermission and at the conclusion of events

Requirements:

  • High School Diploma/GED Equivalent
  • 2 years’ prior Customer Service experience

Knowledge, Skills, and Abilities:

  • Ability to perform simple calculations
  • Effective communication skills with the public
  • Attention to detail and organization skills
  • Excellent interpersonal skills when interacting with guests, volunteers, and staff members
  • Ability to quickly resolve problems in a positive manner
  • Ability to remain calm and collected and adapt to unexpected incidents
  • Ability to repeatedly walk up and down stairs, occasionally lift up to 50 lbs., and carry weight upstairs to rear balcony
  • Possess an interest in public contact and the performing arts

Additional Information: House Managers are expected to work a schedule that typically includes evenings, weekend afternoons/evenings and occasionally some morning shifts. Due to the nature of performing arts events, scheduling flexibility is required.

To Apply: Email resume and cover letter to [email protected]

Theatre Director – Drexel Theatre

​The Drexel: Following our stunning multi-million dollar restoration in 2017 and now listed on the National Register of Historic Places, Bexley’s iconic Drexel Theatre is one of America’s artistic jewels showcasing the best of independent film and, through its educational outreach, stimulating dialogue on film art and important issues of the day.

Position Summary: Friends of the Drexel now seeks an energetic, creative and business-savvy Theatre Director to oversee the Theatre’s day-to-day operations. The Theatre Director will report directly to the Columbus Association for Performing Arts (CAPA), who manages the Theatre for Friends. The Theatre Director works with CAPA to determine artistic content, book and promote films, program theatre activities and special events, supervise staff, oversee theatre safety, cleanliness and maintenance, manage all business operations, and serve as community ambassador for the Drexel.

Responsibilities

Programming, Promotion, and Community Relations

  • Working with CAPA and the Drexel’s outside “booking agent” to determine the primary programming schedule.
  • Planning and executing special events and activities that complement the arts cinema nature of the Drexel and broaden our community engagement. 
  • Promoting the Drexel and its activities to broaden awareness of the Drexel and to drive revenue growth; coordinating with CAPA’s marketing department on marketing and promotional efforts.

Theatre and Operations

  • Oversight of general day-to-day operations of the Drexel Theatre. 
  • Management of the staff through hiring, training, scheduling, and maintaining positive employee relations.
  • Promoting the highest level of customer service and guest relations.
  • Ensuring safety and security for all Drexel patrons and Drexel staff.
  • Ensuring that the building and grounds are spotlessly maintained.

Sales and Financial

  • Build the book of business and earned revenue for the Theatre in accordance with the goals set forth by CAPA and the Board of Friends.
  • Oversight of daily sales activity and nightly reporting; maintaining proper cash fund and administering petty cash fund.
  • Monitoring and reporting of daily revenue and expense in order to support the goal of profitable operations.

Governance and Community Responsibilities

  • Cultivate a strong working relationship with the Drexel board
  • Communicate effectively with the Board and provide information and analysis necessary for the Board to function properly and to make informed decisions.
  • Serve as the “face of the Drexel” with the City of Bexley, the school system, Capital University and other important community stakeholders across Central Ohio.

Knowledge, Skills and Abilities

  • Excellent communication, management, and interpersonal skills.
  • Ability to problem-solve, including diplomatic resolution of situations that sometimes arise for the public users of the theatre.
  • Knowledge of motion pictures, especially film art.
  • Strong customer service skills and dedication to making an excellent movie-goer experience.
  • A social entrepreneur who understands the unique contribution of a premier arthouse like the Drexel to the economic vitality of our community.

Credentials and Experience

  • 5-10 years of experience working with the public in an operational capacity, preferably in a theatre setting.
  • 3-5 years of theatre management experience preferred.
  • Bachelor’s degree from an accredited institution. Majors encouraged in arts administration, business, communications, or other related field.

Special Requirements

  • Ability to work daytime, evening and weekend hours, as theatre activity requires.

Intangible Attributes

  • Love of film and the arts.
  • A passion for promoting the Drexel's "brand" and its strong connections with Bexley and Central Ohio.

To Apply: Email resume, cover letter, and salary requirements to [email protected].

To learn more about the Drexel Theatre, visit us at www.drexel.net.

Human Resources Generalist

Job Summary: The Columbus Association for the Performing Arts (CAPA) seeks a full-time Human Resources Generalist to oversee the day-to-day human resources functions for CAPA and the companies where CAPA provides this function as part of its shared services agreement (CSO, CATCO, Friends of the Drexel, Opera Columbus, and the McCoy Center for the Arts). This position works closely with the Director of Human Resources supporting the recruitment, performance management, employee relations, and benefits functions.

Responsibilities:

  • Manages hiring process by developing posting strategies, screening candidates, and directing managers through the interview and offer process.
  • Coordinates new hire orientation program, including the completion of necessary paperwork.
  • Supports Performance Management program by assisting managers with employee coaching and counseling, maintaining current job descriptions and coordinating the annual evaluation program.
  • Completes exit letters and exit interviews.
  • Writes, updates, and interprets CAPA policies and procedures, including those contained in the Employee Handbook.
  • Administers 403b, Unemployment, Workers Compensation, and FMLA programs including the Employer’s validation of claims.
  • Ensures CAPA is compliant with HIPPA, Affordable Care Act, and all other laws that regulate Health Insurance coverage.
  • Communicates regularly with staff, providing timely updates on HR topics.
  • Serves as the HR representative in meetings and co-leads the Engagement Committee to plan workplace events and establish programs that enhance employees’ work life experience.
  • Assists with Benefits Administration functions for all health insurance plans including open enrollment and answering employee questions. 
  • Develops and administers creative wellness initiatives as part of CAPA’s Wellness Program.
  • Works closely with other HR staff members to identify and establish new programs that improve the overall HR functions for CAPA and its shared services organizations; completes department projects as assigned.
  • Provides payroll backup when necessary.
  • Performs other duties as assigned and demonstrates a focus on serving the employees of CAPA and its shared services organizations. 

Requirements:

  • Bachelor’s Degree in Human Resources, Business Administration, Communications, or related field.
  • 3-5 years’ experience in Human Resources, preferably in an HR Coordinator or Generalist capacity.
  • 1-2 years’ experience with ADP Payroll systems preferred.
  • PHR, SPHR, or equivalent formal training in Human Resources preferred.

Knowledge, Skills and Abilities:

  • Excellent verbal and written communication skills.
  • Diplomatic problem-solving skills.
  • Skill in writing and interpreting policies.
  • Ability to work with a high degree of professionalism and confidentiality.
  • Ability to work effectively with employees of various background at all levels of the organization.
  • Strong analytic and quantitative skills.
  • Skill in Microsoft Word and Excel required; Knowledge of ADP Payroll system preferred.

To Apply: Email resume, cover letter, and salary requirements to [email protected]

Concessions Coordinator

Primary Function: CAPA is seeking a Concessions Coordinator to support the Food and Beverage Manager and   Provide first class food and beverage service for guests attending theatre events at all Columbus locations including receptions and meetings.  This is a fulltime, hourly position that includes standard CAPA benefits. This position also requires a flexible schedule that includes varying day, night, weekends and holiday availability.

Duties and Responsibilities

  • Maintain concession equipment
  • Plan for the maintenance of food and beverage equipment.
  • Recruit and train concession staff and volunteers
  • Work with user groups and clients to prepare for upcoming events
  • Supervise event concession operations primarily at Ohio and Palace.
    • Cash controls:
      • Verification of receipts
      • Proper security of product
      • Follow control procedures as defined by CAPA mgt. to secure assets
  • Evaluate product inventory needs in relation to event needs
  • Distribution, balancing, and verification of event banks, proceeds and change fund
  • Supervision of concession staff
  • Assist with product delivery and stocking
  • Assist with monthly inventory

Knowledge, Skills and Abilities

  • Excellent interpersonal, written and verbal communication skills with customers and staff.
  • High degree of organizational skills.
  • Proficient with Microsoft Word and Excel.  A high level of accuracy will be required.
  • Demonstrated knowledge of concession operations and ability to handle changing needs of customers are important.
  • Must be able to perform lifting up to 75 pounds, standing, bending and kneeling.
  • Must be able to climb stairs repeatedly throughout the course of performance and/or work day, as necessary.

Credentials and Experience

  • Food handler’s license, TIPS training, Serve Safe certification.

To Apply: Please email resume to [email protected]

Concessions Bartender

​Job Summary: The Columbus Association for the Performing Arts seeks a part-time Bartender to provide exemplary service to patrons during events located at our various theatres.

Responsibilities:

  • Maintains guest service standards and procedures
  • Resolves guest’s complaints/issues or directs to appropriate supervisory personnel
  • Understands alcohol management, including procedures for checking ID’s, recognizing personal limits of guests
  • Maintains accurate and secure cash handling skills while verifying opening bank account, proceeds generated and post-event closing bank account
  • Assists with cost control of product through proper pour techniques
  • Maintains stock of bars before, during and after events while communicating needs to Food and Beverage Manager
  • Maintains cleanliness of bars and storage areas
  • Oversees concession volunteers while working in tandem  

Requirements:

  • High School Diploma
  • Prior experience in guest relations, hospitality and fiscal responsibility
  • Maintain certification in approved alcohol seller/server course
  • Must be at least 21 years of age
  • Evening and weekend availability

Knowledge, Skills and Abilities:

  • Ability to work independently or as part of a team
  • Ability to do basic math quickly
  • Knowledgeable of applicable Ohio Liquor Laws
  • Ability to lift and carry 30 lbs. 
  • Ability to work at all 5 theatres (Ohio, Palace, Southern, Riffe Center and Lincoln), the Columbus Commons, and Festival Latino

Special Information: This is a part time position with shifts happening weekday nights and on weekends both day and night events. Weekend availability is a must.

To Apply: Email resume and cover letter to [email protected]