Safety & Security Statement
CAPA takes personal safety very seriously, and has implemented security measures to better assure the comfort and protection of all persons who work, volunteer, and visit our venues. By attending an event, guests agree to comply with the below inspection policy, including handling of prohibited items, and the guest code of conduct, waiving any and all related claims against CAPA.
All guests of CAPA venues are subject to inspection. Guests who refuse may be denied entry. When entering a venue for an event, guests are permitted one bag no larger than 16” x 16” x 8” in size. The definition of a bag includes, but is not limited to, purses, tote bags, duffel bags, diaper bags, suitcases, knapsacks, backpacks, packages, cartons, paper sacks, briefcases, portfolio cases, binocular cases, camera equipment cases, and any other type of device or vessel used for carrying or concealing items. Bags are subject to search and guests may also be requested to open their jackets prior to entry.
The following is a list* of items prohibited inside venues owned and/or operated by CAPA:
- Weapons of any kind or facsimiles of weapons, including firearms, pellet guns, stun guns, martial arts eapons, pepper spray, pocket/utility knives, or cutting instruments
- Illegal drugs or substances
- Flammable liquids
- Fireworks, pyrotechnics, flares, or incendiary devices
- Glass, metal, or plastic containers of any kind including cans, bottles, and flasks
- Outside food or beverages including alcohol
- Oversized bags that exceed 16” x 16” x 8” (See bag policy for more info.)
- Interchangeable/detachable camera lenses (No professional photography unless authorized.)
- Audio/visual recording devices
- Two-way radios
- Laser pointers
- Beach balls, projectiles, balloons, permanent markers, spray paint
- Signs, flags, banners
- Selfie sticks
- Guests without shoes or shirts
- Novelty masks
- Face paints
- Optical illusions
- Jewelry that could be used as a weapon including chains and studded bracelets
- Pets, other than service animals
- Segways, skateboards, rollerblades, hoverboards, bicycles, helmets, any type of portable seat, other than those approved and required for accessibility
- Noisemakers, bullhorns, or air horns
- Unapproved pamphlets, handouts, advertisements
This list is not all-inclusive and may change or be updated at any time without notice. Additional restrictions may apply.
Guest Code of Conduct
CAPA is committed to providing a safe, comfortable, and enjoyable entertainment experience, and all venue personnel will treat guests in a consistent, professional, and courteous manner
Guests are expected to:
- Report inappropriate behavior to an usher, house manager, or security officer.
- Comply with requests from venue staff and/or security regarding facility operations and emergency response procedures.
- Sit only in their ticketed seats, and show their tickets when requested.
- Responsibly consume alcoholic beverages in a manner compliant with state law.
- Refrain from fighting, throwing objects, using foul/abusive language or gestures, attempting to enter restricted areas, or engaging in other behavior detrimental to the experience of other guests. Guests engaging in such behaviors will be immediately ejected and may be subject to police action.
- Refrain from interfering with the event or performers in any way.
- Refrain from smoking or using tobacco-related products anywhere inside the venue at any time.
- Refrain from attempting re-entry into the venue without a ticket or appropriate credentials.
- Wear a shirt, shoes, and lower garments at all times.
A ticket is a revocable license valid exclusively for the event listed on the ticket, and is subject to the policies of the venue and the conditions and terms on the back of the ticket. Venue management reserves the right to revoke the license/ticket without refund for non-compliance with any CAPA terms and policies. Venue staff may intervene when necessary to ensure the above expectations are met. Guests who do not adhere to these policies may be ejected without refund, and to the extent the conduct constitutes a violation of law, may be subject to arrest and prosecution.
These policies are in effect starting February 1, 2018, at the Ohio Theatre, Palace Theatre, Southern Theatre, Lincoln Theatre, and Riffe Center Theatres. Patrons attending the Riffe Center Theatres are subject to additional security measures required by the management of the Vern Riffe Center for Government and the Arts.