COVID-19 Performance Status Updates
As of 12/14/22, no events have been rescheduled due to COVID-19.
Options if you have tickets to a rescheduled, postponed, or canceled event.
- Wait. If your event is listed as “postponed” or “suspended,” you can hold onto your ticket until new information is available. If the performance is able to be rescheduled, you will receive an email announcing the new date. If the rescheduled date doesn’t work for you, you may request a refund or choose to donate your tickets at that time.
- Donate your ticket.If your event is canceled or the rescheduled date doesn’t work for you, please consider donating your ticket back to the presenting non-profit arts organization. This critical support helps them to continue serving you and the local arts community both now when stages are dark and when the doors reopen to welcome you back. Please contact the CBUSArts Ticket Center at email@example.com to donate.
- Get a refund.
- If your event was rescheduled but the new date doesn’t work for you, we are happy to issue a refund up to 30 days prior to the rescheduled date unless otherwise notified by the tour. If your tickets were purchased through CBUSArts, a refund can be requested through the CBUSArts Ticket Center via email at firstname.lastname@example.org. If the tickets were purchased through Ticketmaster, a refund may be requested via phone at 800-653-8000.
- If your event was canceled, tickets purchased through Ticketmaster will be automatically refunded and should post to your account within 30 days. If the tickets were purchased through CBUSArts.com, please contact the CBUSArts Ticket Center at email@example.com to request a refund or donate your tickets.
Please note that we cannot refund tickets purchased through third party resellers, ticket brokers, or other outside entities.
If you need assistance with any other ticketing needs, please contact the CBUSArts Ticket Center at firstname.lastname@example.org.
Our commitment to providing you with a great theatre experience is matched only by our commitment to the health and safety of our patrons, employees, artists, and volunteers. As we all come together to help stop the spread of this virus, please consider supporting CAPA. Your donations help CAPA maintain our beautiful historic venues, serve the local arts community, and engage thousands of students each year in performing arts experiences. With your help, CAPA will be in a position to come back stronger than ever when we are able to reopen our doors and welcome you back.
Stay healthy and we look forward to seeing you again soon!